Wednesday 29 April 2015

ORA-20002: 3825: Error '-24033 - ORA-24033: no recipients for message' encountered during execution of Rule function 'WF_RULE.ERROR_RULE' for event 'oracle.apps.fnd.cp.gsc.SvcComponent.stop' with key 'SVC:29-APR-2015'. FUNCTION_NAME=WF_EVENT_OJMSTEXT_QH.enqueue()

Error:
When we try to start/stop the Worflow mailer it shows this error,

ORA-20002: 3825: Error '-24033 - ORA-24033: no recipients for message' encountered during execution of Rule function 'WF_RULE.ERROR_RULE' for event 'oracle.apps.fnd.cp.gsc.SvcComponent.stop' with key 'SVC:29-APR-2015'. FUNCTION_NAME=WF_EVENT_OJMSTEXT_QH.enqueue()


Solution:

To resolve the issue try restarting the components

1. Workflow Mailer Service
2. Workflow Document Web Services
3. Workflow Agent Listener Service

Navigation to restart the components

  • Login as SYSADMIN --> System Administrator --> Oracle Application Manager --> Workflow 
  • Click on "Notification Mailer" --> Click "Workflow Mailer Services" Under Container Column --> Select "Workflow Mailer Services" --> Select "Start" --> "Go" button --> Ok
  • Similary do the same for "Workflow Document Web Services" and "Workflow Agent Listener Service"

Now the workflow mailer will be Started/Stopped

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