EBS : Unable To View Status Diagram in Status monitor workflow

Error:

oracle.apps.fnd.framework.OAException: java.lang.NullPointerException

at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:616)

at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

at oracle.apps.fnd.framework.webui.beans.layout.OAHeaderBean.processRequest(OAHeaderBean.java:391)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1183)

at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)

at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2620)

at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1940)

at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)

at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)

at _OA._jspService(_OA.java:212)

at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)

at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)

at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)

at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)

at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)

at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)

at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)

at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)

at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198)

at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)

at _OA._jspService(_OA.java:221)

at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)

at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)

at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)

at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)

at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)

at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)

at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)

at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)

at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)

at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)

at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)

at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)

at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)

at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)

at java.lang.Thread.run(Thread.java:619)

## Detail 0 ##

java.lang.NullPointerException

java.lang.NullPointerException

Solution:

1. Set the profile option Server Timezone at the Site level.  (This should be set to the value of the timezone for the database).

    select DBTIMEZONE from dual;

2. Bounce the Apache Server and re-test the issue.

Reference: Unable To View Status Diagram Or Not Working After An Upgrade Results with: java.lang.NullPointerException (Doc ID 304685.1)